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    160 Matheson Blvd E #4, Mississauga, ON L4Z 1V4

    support@healthycrunch.com

    (905) 568-0606

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    FAQs

    General

    Healthy Crunch products are available online through www.healthycrunch.com and Amazon. You can also find us in a store near you. Visit our store locator page to learn more. 

    We love hearing from you! Please send us an email to media@healthycrunch.com and our team will follow up with you.

    The shelf-life of our products is 12 months from the date of production. You will find the Best Bydate on all our packaging. 

    We are always looking to partner with amazing companies to offer our Healthy Crunch products. Please send us an email at orders@healthycrunch.com for more info. 

    For all online orders, if you are not satisfied with our products, please contact us and our customer service team will be happy to send you replacement product(s). If you purchased your product from a retail store, please contact the store as each retail store has their own policy regarding refunds or replacement products. If you are unsatisfied with your product, please email our Customer Service team at support@healthycrunch.com.

    Every online order receives single serve samples of Healthy Crunch products. If you would like to sample our products before purchasing, connect with us on social media as we are always offering giveaways to consumers to win free gift packs. 

    Allergen/Nutrition Info

    All of our Healthy Crunch products are allergen-free, tree nut-free, peanut-free, soy-free, dairy-free, gluten-free. Our products are manufactured in an allergen-free facility. All Healthy Crunch products are vegan, gluten-free, and Non-GMO Project verified. Our Healthy Crunch products are free from the top 11 priority allergens within Canada including being free from peanuts, tree nuts, milk, eggs, crustaceans and molluscs, mustard, fish, seasame, soy, sulphites, wheat and gluten.

    All of our Healthy Crunch Coconut Chips, Seed Butters, and All About The Crunch Trail Mixes are Keto Certified. 

    All of our Coconut Chips, Trail Mixes, and Seed Butters are Paleo Certified. 

    All of our Healthy Crunch products are certified vegan.

    Shipping/Order Questions

    We ship throughout Canada and the US. 

    Currently, we do not ship internationally. Please contact us at hello@healthycrunch.com if you have questions about shipping internationally. 

    Once you place an order on our online store, there is a 7-10 day processing time for your order to ship. You will receive an email with your tracking number after your ordered has been processed. Orders placed on weekends or holidays will begin processing the following business day. 

    Please note that our shipping carriers may be experiencing delays due to COVID-19.  

    Once you place an online order, you will be able to track your order using the "Track my Order" page on our website. 

    Please check your Junk folder to make sure the email hasn’t landed in your junk folder by mistake.

    If you have not received your order, please send us an email at orders@healthycrunch.com and our team will look into it.

    If you have any issues with your order, please email us at orders@healthycrunch.com

    We’re happy to cancel your order. Please send us an email at orders@healthycrunch.com with your order number and our team will be happy to assist you. 

    We take great pride in making the best products! Our mission at Healthy Crunch is to ensure you have the best experience with our products. If you’re unhappy with your order or our products, please email us at hello@healthycrunch.com and our team will connect with you. 

    We would love to ensure you have the best experience with Healthy Crunch. Please send us an email at hello@healthycrunch.com

    Kale Chips

    Our kale chips are handmade in small batches with the highest quality ingredients. From start to finish, we take the time to ensure that each piece of kale is hand coated with our signature dressing, and dehydrated until they are super crispy. By preparing our kale chips by hand in small batches, we ensure the quality of each kale chip is the best it could be.

    Kale is a nutrient powerhouse. It is an excellent source of vitamins A, C and K. It’s also high in antioxidants, carotenoids, phytonutrients and vital nutrients, including calcium, manganese, copper, potassium, and fibre. Kale is regarded as one of the most nutrient-dense vegetables, and scores a perfect 1000 on the Aggregate Nutritional Density Index (ANDI).

    We start by sourcing the best kale possible! We like green curly kale because it can turn our kale chips into the crunchiest chips on the market. Fresh kale is de-stemmed, and washed to remove any water left over from the washing process. Then each large curly leaf of kale is evenly hand-coated with our dressing to ensure no surface is left uncoated. Once coated, the kale leaves are dehydrated (air dried), instead of fried. Once dried, the kale chips are hand-packed into individual packages, and are ready to be shipped to your local store.

    All of our products are vegan and do not contain any cheese or dairy products. To get the cheezy taste in our Say Cheeze! kale chips, we use nutritional yeast, an non-active form of yeast that is high in protein and provides a cheesy taste. Nutritional yeast is not the same as baking yeast, also known as active dry yeast or brewer’s yeast.

    We source organic kale locally when possible. During the winter season, when we are unable to get local, organic kale from the Ontario region, we source our supply from the USA. 

    The reason why we dehydrate our kale chips at low temperatures for a long period of time is to get the crunchiest product while retaining all the vitamins, minerals and enzymes in the kale leaves. During the dehydration process, fans within the dehydrator air-dry the kale leaves and remove the water from the leaves.

    Granola Bars

    All of our Healthy Crunch School Approved® Granola Bars are safe for children to bring to school as they are allergen-free and free of the 8 most common kinds of allergens; peanut, tree nuts, soy, dairy, egg, fish, shellfish, gluten, and sesame.

    All nutrition info can be found on the product page for our Granola Bars.

    Fruits and vegetables are an important component in healthy eating. Our fruit and vegetable powder that we add to our granola bars comes from dehydrated vegetables made into a powder. Each bar contains one serving of fruits and vegetables.

    We use GenedenBC30 Probiotics in our Healthy Crunch School Approved® Granola Bars. The probiotics that we use in our bars is vegan. GenedenBC30 is a natural probiotic ingredient that can help provide beneficial bacteria that may safely support digestive health and immune system. GenedenBC30 is safe for all children to consume daily to help support digestive health and immune health. 

    Seed Butters

    Our Healthy Crunch seed butters are a smooth spread made from sunflower seeds. Our seed butters are the perfect tree-nut alternative to nut butters or tahini. 

    All of our Healthy Crunch Seed Butters are allergen-free, tree nut-free, peanut-free, soy-free, and dairy-free. Our Seed Butters are made in an allergen-free facility and free from the 8 most common kinds of allergens; peanut, tree nuts, soy, dairy, egg, fish, shellfish, gluten, and sesame.

    All of our Healthy Crunch Seed Butters are School Approved® therefore you can send them to school in your child’s lunch or snack. Our Seed butters are allergen-free and free from the 8 most common kinds of allergens; peanut, tree nuts, soy, dairy, egg, fish, shellfish, gluten, and sesame.

    All of our Healthy Crunch Seed Butters are Keto Certified. For more information regarding the nutrition and ingredient info of our Seed Butters, plesae visit the product page. 

    Our Healthy Crunch Seed Butters only contain MCT Coconut Oil. We do not use palm oil or any other vegetable oil other than MCT Coconut Oil in our Seed Butters. 

    MCT oil, also known as medium-chain triglycerides (MCT) oil contains medium length chains of fats called triglycerides. MCT oil used in Healthy Crunch Seed Butters comes from coconut. MCT oil is easily digested and is considered a better-for-you fat. 

    Our Seed Butters are shelf stable and do not require refrigeration. If you choose to store our Seed Butters in the fridge, that is okay too. If you live in a humid environment or your pantry gets a lot of sunlight, you might want to store our Seed Butters in the fridge to maintain the quality of the product. 

    Whether our Healthy Crunch Seed Butters are open or sealed, they are good until the Best Before date. The Best Before date can be found on the side of the jar. If you live in a humid environment or your pantry gets a lot of sunlight, you might want to store our Seed Butters in the fridge to maintain the quality of the product. 

    Coconut Chips

    All 14 unique flavours of Healthy Crunch Coconut chips are Keto Certified. As well, our Coconut Chips are Paleo certified. On average, our Coconut Chips have 2 grams net carbs per serving. 

    Trail Mix

    All of our Healthy Crunch Trail Mixes are allergen-free, and free from the 8 most common kinds of allergens; peanut, tree nuts, soy, dairy, egg, fish, shellfish, gluten, and sesame. All of our Trail Mixes are manufactured in an allergen-free, tree nut-free, peanut-free, and gluten-free facility. 

    Healthy Crunch Trail Mixes do not have any added oils, sugars, or salt. 

    All of our Healthy Crunch Trail Mixes come in bulk size packs for food service and single serve units. For more information on our bulk and single serve trail mixes, please email us at orders@healthycrunch.com

    Instant Lattes

    All of our Healthy Crunch Instant Lattes are dairy-free. We use coconut milk powder as the base for our Instant Lattes.

    There are three simple steps to make a Healthy Crunch Instant Latte. First, add 3 Tbsp of Instant Latte powder to a cup. Second, add hot water. Third, stir well to enjoy your favorite coffee shop latte. 

    Our Instant Lattes can be added to oatmeal, baking mixes, or breakfast bowls for added flavour of a rich and creamy latte.